Terms & Conditions

Terms & Conditions

Welcome to Engineering Kart. By using this website and placing an order, you agree to the terms below. We have kept them simple and easy to understand.

1. About Engineering Kart

Engineering Kart is an e‑commerce website owned and operated by Manlon Engineering Pvt. Ltd. All products sold on this website are offered under the Engineering Kart brand.

The Engineering Kart logo, brand name, and website content are the property of Manlon Engineering Pvt. Ltd.and may not be used without permission.

2. Use of the Website

  • You agree to use this website only for lawful purposes.
  • You should not misuse the website, attempt to harm it, or interfere with its normal functioning.
  • Information provided by you (such as address and contact details) should be accurate and up to date.

3. Products & Information

  • We try our best to display accurate product descriptions, specifications, images, and prices.
  • Product images are for reference only; actual products may have minor variations.
  • Engineering Kart reserves the right to update product details, pricing, or availability at any time without prior notice.

4. Orders & Payments

  • Orders are confirmed only after successful payment.
  • In case of pricing or stock errors, we reserve the right to cancel or adjust the order and inform you accordingly.
  • Engineering Kart may refuse or cancel any order if required for operational or technical reasons.

5. Shipping & Delivery

  • All orders will be shipped within 3 - 10 days. 
  • We aim to ship orders within the promised timelines; however, delivery times may vary based on location, courier services, or unforeseen circumstances.
  • Engineering Kart is not responsible for delays caused by third‑party logistics providers.

6. Return & Replacement Policy

  • Products can be returned only if they are damaged or not fit for their intended function.
  • The return request must be raised within 7 days from the date of placing the order.
  • Products must be unused and returned in original packaging.
  • After inspection, we will offer a replacement or suitable resolution.
  • Items damaged due to improper use, installation, or handling are not eligible for return.

7. Refund Policy

  • Refund requests must be made within7 days from the date of placing the order.
  • Refunds are applicable only for approved return cases (damaged product or product not fit for intended function).
  • Once the returned product is received and inspected, the refund will be processed.
  • Refunds will be issued through the original payment method used while placing the order.
  • Shipping or handling charges (if any) may not be refundable.
  • Engineering Kart reserves the right to reject refund requests if the product is found used, damaged due to improper handling, or not returned in original condition.
  • All refund requests will be analysed and reviewed on a case‑by‑case basis to ensure a fair resolution.

8. Cancellations

  • Orders can be cancelled only before they are shipped.
  • Once shipped, cancellation requests will not be accepted.

9. Intellectual Property

  • All content on this website, including text, images, graphics, and logo, belongs to Manlon Engineering Pvt. Ltd.
  • You may not copy, reproduce, or use any content without written permission.

10. Limitation of Responsibility

  • Engineering Kart is not responsible for indirect losses arising from the use of products purchased through the website.
  • Buyers are responsible for ensuring the product is suitable for their specific application before placing an order.

11. Privacy

  • We respect your privacy and use your information only to process orders and improve our services.
  • Customer data is not sold or shared with third parties except where required for order fulfillment

12. Changes to Terms

Engineering Kart may update these Terms & Conditions from time to time. Continued use of the website means you accept the updated terms.

13. Grievance & Customer Support Contact

If you have any concerns, complaints, or grievances related to orders, products, or services, you may contact our grievance officer using the details below. We aim to respond within a reasonable time.

Grievance Officer Name: Zaid Maniar
Phone Number: +91 9586872497
Email Address: info@manlon.in

14. Contact Us

For general queries, order support, or assistance, please contact us through the details provided on the Engineering Kart website.

Engineering Kart
A brand owned by Manlon Engineering Pvt. Ltd.